Neurik’s Privacy Policy

At Neurik, we respect your need for online privacy and protect any Personal Information that you may share with us, in an appropriate manner. This privacy policy applies to all the products, services and websites offered by Neurik S. de R.L. de C.V. or its subsidiaries or affiliated companies. As a condition to use any of Neurik’s Services, you consent to the terms in this Privacy Policy Statement as it may be updated from time to time.

Neurik Services are not intended for users under 13 years of age and does not knowingly collect any personal information of them.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at

Privacy Matters
Neurik S. de R.L. de C.V.
Río Lys 337 A Col. Del Valle
San Pedro Garza García, Nuevo León, 66230

Information gathering and usage

  • Information you provide: When you sign up to any of Neurik’s services we may ask for personal information such as your name, email address or billing information. Neurik uses collected information in order to provision the service, for billing purposes, identification and authentication, maintain or improve the service, contact, research and develop new services.
  • Usage Details: Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be used in order to enhance and to help us provide you the best possible service.
  • Testimonials: We may post user testimonials on any of Neurik’s websites. These testimonials may include names or other personal information. We acquire permission from our users prior to posting these on our web sites and are not responsible for the Personal Information users elect to post within their testimonials.
  • Contents of your User Account: We store and maintain files, documents, lists, emails and other data stored in your user account. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account by using third party vendors and hosting. Hence your files and data may remain on our servers even after deletion or termination of your user account. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of Neurik except in circumstances specifically mentioned in thisPrivacy Policy Statement and Terms of Services.
  • Cookies: When visiting some Neurik services we may send one or more cookies to your computer. A cookie is a small file that a Web server automatically sends to your PC when you browse certain Web sites. Cookies are stored as text files on your hard drive so servers can access them when you return to web sites you've visited before. We use cookies in order to improve the quality of our service, including storing user preferences and other session information.

Your choice in the use of information

You will be able to update some personal information through the use of “My Account” section found in some of Neurik’s services. However, some information gathered during sign up, as your email or user id, is needed in order to provide you with the service and may not be modified.

Information sharing and access

  • Neurik uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. This vendors and hosting partners may be anywhere in the world.
  • We may need to disclose personal information to our affiliates, service providers and business partners solely for the purpose of providing you with the services. We will do our best to guarantee that they comply with this Privacy Policy Statement and adopt the appropriate confidentiality and security measures. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by Neurik in our sole and absolute discretion for protecting the safety of our users, employees, or the general public.
  • We may need to provide access to your personal information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the Terms of Service for the use of Neurik’s Services. However, Neurik will ensure that such access is in compliance with this Privacy Policy Statement and subject to appropriate confidentiality and security measures.
  • We transfer information about you if Neurik or any of its services are acquired by or merged with another company. In this event, Neurik will notify you before any information about you is transferred and becomes subject to a different privacy policy.

International Visitors

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal information to our servers managed by third party vendors or hosting partners in Canada and/or the United States. By providing your personal information you consent to any transfer and processing in accordance with this Privacy Policy.


We have established a good selection process in order to decide which vendors or third parties we hired to provide you with our services. We make every effort to guarantee that the appropriate security measures to protect unauthorized access to or unauthorized alteration; disclosure or destruction of data are taken. These include but are not limited to: data encryption, physical security measures to guard against unauthorized access to systems where we store personal data.


We make every effort, including periodic reviews, to ensure your personal information provided is used in conformity with this Privacy Policy. If you have any concerns regarding your personal information usage you may contact When we receive formal written complaints, it is Neurik’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Neurik and an individual.

Notification of changes

This Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we may provide more prominent notice through the main email address in your subscription account.